"Sincere thanks to Al & the Stephens crew for quality nd personable service!" - Sam
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Both Jay & Justin are excellent workers, thank you! - K. Vaughn
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"Thank you for your expertise and professional demeanor. In this age of diminished customer service, it is truly a pleasure to do business with someone like yourself." - Irv
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"Excellent service!!! Thank you for the quick response and service on our gas fireplace. We look forward to having you back for our basement expansion. Quick, courteous, clean and excellent pricing." - Facebook Review
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"Thanks so much, Al! You are wonderful!" - Judy & Rich
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"Thank you for responding so quickly & repairing our air conditioner. Al is really skilled." - Gary
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"Thank you for your quick service. We'll recommend to friends" - Lu and sue
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"Please let Al know we so appreciate his time and effort done to get the old furnace going in lieu of installing something new." - Gary
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"Just wanted you to know how grateful we are for your evening visit to fix our water heater last month. We had been living without warm water for a day and a half, and at our age that can be trying. Your willingness to make an after-hours call after you, yourself had had a long day makes you a hero in our household!" - Tom
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"Thanks again for the quick service when our furnace decided to stop heating the other day. We appreciate your help." - Note from Customer
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"We have been 35 year customers of Stephens Heating and Air. Over that course of time, we have called each time we've had a problem with our heat pump. Few times, considering its age. The response has always been prompt, effective, and with the knowledgeable professionalism that only comes with experience. Today, the Sunday of Labor Day weekend, the temperature nearing 100*, our cooling quit. My husband called at 7:00pm, truly not expecting help tonight, hoping to get on the call list. Within 20 minutes, a technician was knocking at the door. The problem was easily resolved with a part the technician had on the truck. Our heat pump has been the best money we have invested in our home, and Stephens has kept it going for many years now. Today's emergency is not the first, such things are never convenient, but each time, we felt that Stephens cared about our comfort and has given us service beyond our expectiations. I wouldn't purchase a heating or cooling unit anywhere else." - Jeffrey & Donna
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"Thanks for a good job & prompt service. Also thanks for good service this past 20 years." - P.W.
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"Some of the best customer service around from the office staff to the owner of the company who still does service calls. The owner, Al, has been in the business since the 60's and really knows his stuff. They even replaced our furnace over the Christmas holidays when ours went out. They even take calls on weekends! The prices are more than fair too. I recommend them to anyone who needs heating or air conditioning services. They are the BEST!" - Caleb
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"The front office staff is AWESOME...thank you for making sure that I was taken care of. You made sure that all the issues were taken care of and that I was happy. You girls rock!!! - Online Review
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"A huge 'thank you' to Al Stephens for all his hard work, not only at such short notice but during the holidays! We are so appreciative his willingness to help us with this fireplace! Because of him we were able to share our special room with our family and extended family during Christmas!" - Donna
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"Thank you for coming to fix our furnace on a very cold Saturday morning. It's still going just fine. Happy Holidays." - Marilyn
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"Such friendly, knowledgable folks! We're recommending you on Craig's List!" - Note from Customer
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"Thank you so much for crawling into the nasty area under our house to service our dinosaur furnace! Maybe keep it going for another 50 years!" - Barb & Bruce
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